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  • Post occupancy evaluation and soft landings

    VITAL INFORMATION ABOUT HOW BUILDINGS ARE PERFORMING

    Getting invaluable feedback from occupants

Post occupancy evaluation and soft landings

VITAL INFORMATION ABOUT HOW BUILDINGS ARE PERFORMING

Getting invaluable feedback from occupants

POE, with Soft Landings, is the final step in the building design process. Through a user survey that asks occupants how they feel about their environment, it provides clients with a clear understanding of how a building is performing. POE can be a powerful tool in identifying potential issues that may not have otherwise been considered.

We are formal partners of the BUS (Building Use Studies) Methodology, which allows us to measure your building’s performance against industry-wide benchmarking data.

We start by discussing your building and its occupants with you and deciding whether you would like a paper or online survey or a combination of the two. After some preparation work and assisting you with communicating the process to your staff, we spend a day or two at your building, where we conduct the surveys. During this time we can also gather energy and water consumption data.

The survey results are then analysed and presented in a straightforward report, in which we will highlight issues of interest. This might be that staff find they do not have enough control over their heating, or find their desk location draughty, or that they really think the lighting system works well.

Feedback has shown that POE delivers many benefits, ranging from showing staff that their opinions are valued and taken seriously to identifying building systems that may not be working correctly.